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Shipping & Returns

Shipping

We ship same day if order is placed before 12 noon eastern standard time. We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

We ship free for U.S. orders over $80 dollars. USPS.

U.S.A PRIORITY MAIL SHIPPING:  2-3 DAY DELIVERY ON U.S. ORDERS

U.S.A EXPRESS MAIL SHIPPING :  1-2 DAY DELIVERY ON U.S. ORDERS

U.S.A FREE YAHAIRA INC. SHIPPING: 7-8 DAY DELIVERY ON U.S. ORDERS

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CANADA FLAT RATE ENVELOPE:  6-10 DAYS

CANADA PRIORITY MAIL EXPRESS INTERNATIONAL:  3-6 DAYS

CANADA FIRST-CLASS PACKAGE INTERNATIONAL : VARIES BY DESTINATION

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REST OF THE WORLD:

FLAT RATE ENVELOPE: 6-10 DAYS

PRIORITY MAIL EXPRESS INTERNATIONAL: 3-6 DAYS

FIRST-CLASS PACKAGE INTERNATIONAL : VARIES BY DESTINATION

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It is very important that you write the correct address, if you know that you misspelled your address please call us immediately at      212 739 7877 u.s.a or email us at info@ShopYahaira.com

Once the order has been shipped you will get an email with tracking number and link. Once the package leaves the Yahaira Inc. offices the United States Post office will be in charge of delivering your package with that being said if any package gets stolen, lost or destroyed we are not responsible; But if that happens please let us know so we can file a claim for you and we will help you as much as we can until you get an answer, package etc..

 

The Product I Purchased Is The Wrong Size or style - What Should I Do?

Yes, We can exchange the size or style Your return must be new, unopened within 15 days of purchase.  We only accept returns for items that have not been tried on, worn, altered or washed. All tags must be attached and packaging intact . We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Please call 212 7397877

 Returns Policy

We want you to be Happy. 100% SATISFACTION GUARANTEE

When you're happy—we're happy. If you aren't 100% satisfied with your Yahaira Inc. purchase, let us know. 
The good and the bad. We love hearing your feedback. 

If you'd like to return or exchange an item please contact us at info@shopyahaira.com within 15 days of purchase for a refund of the purchase price. (Minus shipping, handling, gift wrap and other such costs, keep in mind the handling fees are non-refundable for international  and U.S shipments.) (RESTRICTIONS FOR INTIMATE WEAR APPLY)

If you would like to return or exchange an item that is NOT intimate wear (Corsets, waist trainers,tops.)  your return must be new, unworn, unaltered or washed. All tags must be attached and packaging intact.

All sales are final on the following items:  Panties, bodysuits with panty attached, body shapers, or any intimate under garment that touches the crotch area. (Please note, due to federal laws and for the health of our customers and staff, we are UNABLE to issue refunds on opened or tried on items that cover the crotch area).

We do NOT accept returns for any of our intimate wear. We can exchange the size if you mistakingly order the wrong one and the style if it is not what you are looking for. Please note that the garment you are sending for an exchange can not be tried on. For certain products of Yahaira Inc. Legal Disclaimer Due to the hygienic nature of these products and by law of the United States health regulations, we cannot accept returns, give refunds, on any washable, reusable or absorbent incontinence products after the original package has been opened. Items such as body shapers, panties or bodysuits with panty attached or any intimate under garment that touches the crotch area.

Out of respect for all of our beautiful customers We will never Re-sale an intimate garment that is soiled, dirty, tried on, worn or returned since you paid full price for it and you deserve and you also expect a brand new garment nice and clean just for you. We understand that mistakes happen and if you notice that you selected the wrong size or style before you try on the garment please call us right away sometimes the style you choose might not be a perfect fit for you or the size is not the same size you are used to buying in other brands since our garments are made seamless our size chart is perfect and different from all of the other brands. You pay full price for a brand new garment and that is exactly what you are gonna get from Yahaira Inc. a brand new garment just for you and you don't have to worry about how many people tried on or put it on or worn it for a couple of days an returned. We worked so hard on our size chart and is 100% accurate and We designed our garments to be super comfortable and with moderate compression a garment that you can wear all day and every day without the pain and stress.

Your order will be shipped to you along with our size chart and instructions please read it before you try on the garment. We want all of our customers to be happy so we will exchange accordingly. Please do not try on, wear, wash or ruin the item you wish to exchange, your request will be denied if item doesn't fit these guidelines.  Your return must be not tried on, new, unopened within 15 days of purchase. All purchases for these items are final (Items such as, panties or bodysuits with panty attached, body shapers or any intimate under garments that touch any intimate areas). The garment will go through a black lighting process that will show skin particles if the garment was tried on. 

Please email proof of postage just in case your order is lost on its way back to Yahaira Inc. Send picture of tracking receipt or tracking number. Failure to do so may result in us not being able to process your exchange. (Please contact us before sending item) info@shopyahaira.com

When you buy at Yahaira Inc. You can be sure that the product you purchased was never worn and that you are Not receiving a worn return from a customer; all the products are 100% brand new and never worn. 

We reserve the right not to credit you if you return items to us outside the terms of our Returns Policy.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return or exchange an item, please Contact Us  with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.



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